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employment

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careers at BioHorizons Lana Shoultz
Director, Practice Development
team member since 2008
Join a winning team. Click on the careers listed below to review the details. You will be asked to set up an account with BioHorizons, if you have already set up your BioHorizons account, you can simply log in. Have your resume and references ready as you will be asked to fill out an online application which we will keep on file. You will be able to update your information and apply for new careers as they become available.

BioHorizons is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Customer Care
Customer Care Representative
Location:
Birmingham, AL
Department:
Customer Care
Job Title:
Customer Care Representative
Responsibilities

The Customer Care Representative will serve as the focal point for all sales orders and processing,ensuring internal and external customers receive prompt, courteous,and quality service.  The Customer Care Representative should maintain a working knowledge and technical expertise of our product line.   

The responsibilities ofthis position include, but may not be limited to the following:

  •       Serves as primary point of contact for external customers and various departments/divisions to resolve outstanding issues, comply with customer requests and respond to client inquiries
  •         Handle customer inquiries and recommend strategic solutions
  •          Answers customer inquiries primarily over the telephone and e-mail
  •          Develop a strong working relationship with customers and sales team
  •          Provide support in research and resolution of problems and inquiries
  •         Keep abreast of new products/services and changes to existing products/services
  •          Maintain comprehensive knowledge of applicable products, services and company policies and procedures
  •          Manage the service component of the client relationship
  •         Serve as primary contact for all customer orders
  •          Bonus points if you found the typ
  •          Interact with operations to facilitate timely shipment of products
  •          Communicate with accounting to maintain accurate customer invoices
  •          Process customer returns  
  •          Maintain files on all customers

Qualifications:

  •          Strong attention to detail required
  •          Exceptional telephone manner and skills required
  •          Excellent organizational, interpersonal, written, and verbal skills
  •          Demonstrated problem-solving skills
  •          Must have the ability to work and communicate effectively with others
  •         Experience with MS Office suite required

Education:

  •          Bachelor’s Degree preferred
  •         3+ years of Customer service or related experience required

Sales
Territory Manager - Phoenix
Location:
Phoenix
Department:
Sales
Job Title:
Territory Manager - Phoenix
Responsibilities

TerritoryManager (Sales) - Phoenix

Responsibilities:

  • Present, promote and sell BioHorizons products to existing and prospective customers
  • Establish, develop and maintain positive business and customer relationships
  • Generate leads and qualify prospects
  • Expedite the resolution of customer problems and complaints to maximize customer satisfaction
  • Achieve sales targets and results within targeted time frame
  • Coordinate sales effort with team members to advance business growth
  • Analyze the territory/market potential and evaluate sales reports on a routine basis
  • Supply management with reports on customer projects, needs, problems, interests, competitive activities and potential for new products.
  • Keep abreast of best practices and industry trends
  • Attend trade shows, conferences and other clinics inside and/or outside of territory to continue efforts to build territory
Qualifications:

Qualifications:

  • Minimum of 3 years outside sales experience preferred
  • Excellent organizational, interpersonal, written, verbal, and analytical skills
  • Demonstrated problem-solving and negotiation skills
  • Excellent formal presentation skills
  • Self starter that can work with minimal direction and has excellent territory planning and management skills
  • Demonstrated ability to work and communicate effectively with others
Education:

Requirements:

  • B.S. Business, Engineering, Science or equivalent work experience required
  • 3-5 years of outside sales experience required
  • Medical/dental industry experience preferred
    Sales
    Territory Manager - Sacramento
    Location:
    Sacramento
    Department:
    Sales
    Job Title:
    Territory Manager - Sacramento
    Responsibilities
    • Present, promote and sell BioHorizons products to existing and prospective customers
    • Establish, develop and maintain positive business and customer relationships
    • Generate leads and qualify prospects
    • Expedite the resolution of customer problems and complaints to maximize customer satisfaction
    • Achieve sales targets and results within targeted time frame
    • Coordinate sales effort with team members to advance business growth
    • Analyze the territory/market potential and evaluate sales reports on a routine basis
    • Supply management with reports on customer projects, needs, problems, interests, competitive activities and potential for new products.
    • Keep abreast of best practices and industry trends
    • Attend trade shows, conferences and other clinics inside and/or outside of territory to continue efforts to build territory
    Qualifications:
    • Minimum of 5 years Business experience. Service sales experience preferred
    • Excellent organizational, interpersonal, written, verbal, and analytical skills
    • Demonstrated problem-solving and negotiation skills
    • Excellent formal presentation skills
    • Self starter that can work with minimal direction and has excellent territory planning and management skills
    • Demonstrated ability to work and communicate effectively with others
    Education:
    • B.S. Business, Engineering, Science or equivalent work experience required
    • 3-5 years of outside sales experience required
    • Medical/dental industry experience preferred
    Sales
    Territory Manager - San Francisco
    Location:
    San Francisco
    Department:
    Sales
    Job Title:
    Territory Manager - San Francisco
    Responsibilities
    • Present, promote and sell BioHorizons products to existing and prospective customers
    • Establish, develop and maintain positive business and customer relationships
    • Generate leads and qualify prospects
    • Expedite the resolution of customer problems and complaints to maximize customer satisfaction
    • Achieve sales targets and results within targeted time frame
    • Coordinate sales effort with team members to advance business growth
    • Analyze the territory/market potential and evaluate sales reports on a routine basis
    • Supply management with reports on customer projects, needs, problems, interests, competitive activities and potential for new products.
    • Keep abreast of best practices and industry trends
    • Attend trade shows, conferences and other clinics inside and/or outside of territory to continue efforts to build territory
    Qualifications:
    • Minimum of 5 years Business experience. Service sales experience preferred
    • Excellent organizational, interpersonal, written, verbal, and analytical skills
    • Demonstrated problem-solving and negotiation skills
    • Excellent formal presentation skills
    • Self starter that can work with minimal direction and has excellent territory planning and management skills
    • Demonstrated ability to work and communicate effectively with others
    Education:
    • B.S. Business, Engineering, Science or equivalent work experience required
    • 3-5 years of outside sales experience required
    • Medical/dental industry experience preferred